Testimonials

Dearest Karen and all the lovely staff at Springbank House care home – Thank you All. You have been absolutely wonderful to Ian during his respite care with you.

To the Staff: Just wanted to take this opportunity to say thank you for the care given to our mum in the last few months of her life. You showed your kindness and made her life as comfortable as it could be. It was very much appreciated. Lynn, Paul, Marie, Malcolm & the wider family.

To Chris, Louse: Just wanted to say massive thank you to you both for managing the care of our mum, Audrey. This reinforced that moving her into Pelton Grange was absolutely the right decision for her. In addition you took the time involve and get to know the family which we really appreciate. Thanks again. Love Lynn, Paul, Marie, Malcolm & the wider family.

To Matt: you showed so much love & kindness to Charles Steventon and made a significant difference to his wellbeing. Please accept the enclosed cheque to help towards your evento funds. Many Thanks

We cannot thank you enough for the care and support you have given to uncle Josh… He was happy and content during his time at Deangate and made friendship which we know he held close to his heart. Your dedication to ensuring the meetings of his needs and wellbeing cannot be put into words. We are eternally grateful and are very appreciative for all you have done. Thank you.

Would like to thank you all for the lovely care and compassion you all gave to our mother. Thank you

Thank you for looking after mum, you’ve all done a fantastic job and we are going to miss you all! You’re a great bunch of carers and mum has enjoyed being with you.

I want to thank you all for the care you have given me. I have enjoyed being here and getting to know you all and hope to have friends.

I’d just like to say a huge thank you to you all for the care and love you gave my grandma throughout her time with you. I know you all will miss her just as much as us. She was one in a million! Thanks again. P.S. you all do a fantastic job! Well done!

Thank you for all your hard work in looking after and caring for Sidonia (resident) – especially thank you for the professionalism and dignity shown at Sidonia’s end of life care.

Everyone has a smile for [mum], we would smile too when we saw how willing she was to give you all a hug as you approached her. After you’d gone she would say “I like her”, to many different staff. To us that meant you all cared for her not just provided care. Family and friends all express our gratitude.

Thank you so much for all the care, compassion and attention that you gave to dad.  Thank you for looking after us and making us feel at ease at such a difficult time.

The staff at The Oaks are absolutely marvellous, they give 100% in everything they do for the residents”

I’m really enjoying working at Bannatyne Lodge.  The pace is more gentle than working in a hospital, I really enjoy the fact that I can start a treatment plan, follow it through and see the positive outcomes.  It’s lovely to get to know the residents and their families and have meaningful interaction with them.  I think that Bannatyne Lodge is a really good example on how nursing care happens in a care home.  Staff have real dedication to the people they care for and you can see it in how happy residents are.

Just wanted to say a ‘Big Thank You’ to all staff for the care and attention. You all are giving to my mum at this time of her life. I know she is in good hands & saw for myself on my recent trip home. Your level of care & professionalism. It is much appreciated. Regards.