I have always found the care Mandale House provides to be excellent. The residents are provided with all the care they need in a dignified manner.
The staff are cheerful, kind, caring, they show full respect to all residents knocking on doors before entering rooms, constantly being aware of residents needs.
My mother is 93 and approaching the end of her life. She has been living at Pilling House now for 7 years during which time she has had excellent care from the staff who have proved to be both friendly and efficient in addition to respecting her dignity.
The staff are friendly, helpful and never too busy to discuss any concerns. The home manager reassured me time over that dad would be well cared for, he is.
I now feel I’ve got my mum back, she has settled well, I know she is safe and above all, very well cared for – many thanks to all at Longroyds.