To everyone at Springbank House, we would like to thank you for the love and care you bestowed upon Peggie and Barrie Gordon during their time with you. Best Wishes.
Please pass on to all staff our heartfelt thanks for the care that dad received since he moved in last September. We have been very impressed with the standard of care, the friendliness and accessibility of staff and how approachable and helpful everyone has been. You made dad’s final months so much better than they might otherwise have been. I’ve never seen him play the piano as much as he did in Pilling House!
I will never forget the staff’s kindness to me on Mam’s last day and would like to thank them for their words of comfort. I will also never forget the guidance and compassion received throughout Mam’s last day that enabled me and my family to come to terms with what was happening. And finally, I will never forget and be forever grateful to Chris (home manager), Mam’s special friend and singing partner.
It was a particularly ‘scary’ time for Mary Armstrong and also for ourselves around the decision to move Mary to Willowdene. I am so glad to report that all the staff at Willowdene made such an outstanding effort to welcome Mary, each taking the time to introduce themselves properly to her and to be warm and friendly in their manner towards her, that this made her transition from hospital as positive as it could possibly be.
A huge thank you to all the staff who cared for my grandmother Betty Mullery. You have been so kind and thank you for making us feel so welcome. I really do appreciate everything you have done. I have complete peace every time we visited knowing she was in good hands. Thank you so much.