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 “Good” for Bolton care home after CQC inspection

“Good” for Bolton care home after CQC inspection

By 4th January, 2022 Press Releases No Comments

A BOLTON care home has been given a clean bill of health by industry watchdog the Care Quality Commission (CQC).

Lever Edge Care Home, on Lever Edge Lane, Great Lever, was given an overall “Good” rating following their latest inspection.

The home received a “Good” in all areas of the inspection report, which looked at safety, effectiveness, care, responsiveness, and leadership.

Inspectors spoke with relatives, visiting professionals, and over a dozen members of staff, as well as reviewed care records, observed procedures, and scrutinised the facilities.

Their report stated: “People told us they felt safe living at Lever Edge Care Home, receiving care and support from staff who knew them well.

“People and relatives felt staff had the necessary skills and knowledge to carry out their roles.

“People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

“Staff were described as kind, caring and supportive. A relative told us, “The care mum gets is fantastic. We are very, very grateful that she is safe, loved and being looked after.”

“People were treated with dignity and respect and encouraged to do as much for themselves as they could.

“Peoples’ social and recreational needs were met through a weekly activities programme, facilitated by activity co-ordinators and staff members.

“People spoke positively about food and drinks provided, with choices available at each mealtime, along with snacks should they want them.

“Staff spoke positively about the management team and the support they provided. People and relatives were also complementary. One relative stated, “[Registered manager] is very approachable and level headed; they listen to everything which is extremely important.”

Lisa Martin, home manager at Lever Edge Care Home, said: “We are absolutely delighted with our latest CQC inspection report.

“The report reflects the hard work and dedication of our staff, ensuring our residents have a safe, caring, comfortable and enjoyable place to live.”

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