A CARE home in Blyth is celebrating after receiving a “Good” rating from industry watchdog the Care Quality Commission (CQC).
The Oaks Care Home, on Durban Street, was given the second highest rating available after inspectors made an unannounced visit.
In their inspection report, they noted: “Medicines were managed safely.
“Staff treated people in a dignified manner and people told us staff were caring, supportive and kind.
“Staff told us they were well trained and supported. The home had a consistent staff team who understood the needs of people well. Staff were recognised for their achievements.
“Activities were arranged for people that suited their individual interests. Staff supported people to integrate into the local community on outings. Members of the public were invited into the home for events.
“People were supported to have maximum choice and control of their lives and staff did support them in the least restrictive way possible; the policies and systems in the service did support this practice.”
Ann Mielnik, home manager at The Oaks Care Home, in Blyth, said: “We are delighted with the “Good” rating from the CQC.
“Inspectors spoke to more than a dozen residents and family members who all stated they were happy with the care we provide.
“While we celebrate this inspection report, it is the wonderful feedback we receive from those who reside with us and their loved ones that is most important. Ensuring they feel safe, comfortable and cared for is our core priority.
“The staff have worked incredibly hard, and continue to do so, to provide the highest level of care for our residents and we’re pleased this has been recognised.”