A warm welcome from the Hill Care team

To all the superstar staff, just a short note to let you all know how much appreciated and valued you all are. I have always found you professional, compassionate and genuinely caring. I would also want you to know if I had any concerns I would speak to you privately face to face. Keep the faith you all do an incredible job and you give a huge support to your clients and their families.

To Rachel and the A Team, Thank you all for the care and attention (& laughs) you have given me during my stay here. I will never forget you and look forward to seeing you all on the 24th. Also for the delicious meals cooked by the wonderful chef’s, a big thank you. Enclosed £50 towards your drinks food. Lots of love Pete. A huge thank you from me, also you are a lovely team and I will be coming and seeing you. Keep up the good work. Love. Val

To all at Aden House, Just a quick note to thank you all for caring for Michael Jo well while he was with you. I was always made to feel welcome when I came to unit, even though I did nag about things. As far as I could tell he was as happy as he could be. For that I thank you from the bottom of my heart.

To everyone at Aaron Crest, Thank you so much for all the amazing love and care given to my mum and dad over the last two years.

Dear Helen & all the team, I would like to extend my thanks to you all for the great care, love and attention you all showed to my mum. You all truly went above and beyond the call of duty, in everything you did for her. She got more love from you all than she did from most of her family and I will be forever grateful for this.

I visited Queens Meadow 30/08/18 and completed three reviews. I was so very impressed when I walked in and saw one of the residents helping to put the laundry away – he then went on to help with the tea trolley and this is all part of his care plan to prevent him from being agitated as he gets like that when he is bored. The staff I spoke to were very thorough and organised too and knew their residents very well indeed.

It was nice to see non pharmacological interventions being utilized without guidance from us. It’s the same care home where I saw the activities coordinator with a group of residents using the Virtual Reality stuff and the residents were loving it!

To the staff, thank you for looking after me. With love and best wishes.

To all staff @ Pelton Grange Care Home. I just wanted to say a big “thank  you” to you all for your efforts in these past 3-4 years for looking after mum Joanne Greener. Being so far away, it has been great to know her needs and requirements and above all her safety & well being has been in the hands of such dedicated professionals. I cannot thank you enough of behalf of myself & all the family for your care and attention. My mum was always a beautiful & caring individual and in recent years with her dementia worsening we have seen a different person. She was so social. Thank you again for everything.

Dear Carers, Staff and Friends. Thank you for looking after my Mom. She was very happy in her home with you caring for her. She was reluctant to move, so I was chuffed once many of you got to know her. It’s an understatement to say she liked a chinwag but I think it made all the difference to her. I know I’ve spoken to a lot of you personally but just wanted those I haven’t spoken to, to know. It means a lot. I feel like I know some of you for more than I should but she took a real interest in you all. She was very at home with you. Thank you to those that could attend the funeral, I’m sorry you were not allowed to attend for food and a drink afterwards. I’m glad she made so many friends in her time with you but that is just testament to how “at home” she felt. In your gratitude.

Dearest Karen and all the lovely staff at Springbank House care home – Thank you All. You have been absolutely wonderful to Ian during his respite care with you.

To the Staff: Just wanted to take this opportunity to say thank you for the care given to our mum in the last few months of her life. You showed your kindness and made her life as comfortable as it could be. It was very much appreciated. Lynn, Paul, Marie, Malcolm & the wider family.

To Chris, Louse: Just wanted to say massive thank you to you both for managing the care of our mum, Audrey. This reinforced that moving her into Pelton Grange was absolutely the right decision for her. In addition you took the time involve and get to know the family which we really appreciate. Thanks again. Love Lynn, Paul, Marie, Malcolm & the wider family.

To Matt: you showed so much love & kindness to Charles Steventon and made a significant difference to his wellbeing. Please accept the enclosed cheque to help towards your evento funds. Many Thanks

We cannot thank you enough for the care and support you have given to uncle Josh… He was happy and content during his time at Deangate and made friendship which we know he held close to his heart. Your dedication to ensuring the meetings of his needs and wellbeing cannot be put into words. We are eternally grateful and are very appreciative for all you have done. Thank you.

Would like to thank you all for the lovely care and compassion you all gave to our mother. Thank you