My mother has been in Briarwood Care Home for 3 years, previous to that she had been in two other homes neither of whom could meet her needs. When we were invited to visit Briarwood I was impressed at how homely, clean and airy it was. I had some idea of the kind of home I wanted for my mum as I was a nurse for 38 years and I didn’t want anywhere too clinical and institutionalised. I was really happy with the way it was run and how family-friendly it was as mum has lots of grandchildren and great-grandchildren. She settled in fairly well considering her mental state. I loved the way the staff spoke to and cared for Mum. In the recent months during this difficult time due to the pandemic, Mark and the staff have achieved a monumental task of keeping themselves safe in order to care for my mam and the other residents by staying free from COVID . For this I can’t thank them enough. We as a family have been happy that all mam’s complex needs have been met, and for the communication with ourselves if any concerns arise.