A warm welcome from the Hill Care team

Thank you so much for the bumper newsletter.  Wow, how lovely it is to see our loved ones, so well provided for in so many ways. The thoughtful consideration for their wellbeing and going more than the extra miles, in difficult times, to keep residents, busy, entertained and well fed with yummy food.

I would like to thank you all at Simonsfield for all the care that you gave to Mum.  She did more in her short time with you than she had done in a long time. 

It was very fortunate to find a place for mum at Sycamore Hall.  The care and support that you gave to mum in what was to be the final stages of her life was superb. Through what has been a difficult time in the face of a pandemic, the care shown to residents and relatives has been amazing.

All the family thank you and all your staff for the fantastic way you have looked after mum whilst she’s been in your care.

To The Residents at The Limes Care Home. Please accept this thank you on behalf of Sheffield Teaching Hospitals for the Thank You cards you sent us recently. It is very lovely to receive cards like this to remind our staff of how proud we are of them.

We cannot put into words the appreciation we have for all of you caring for mum. Through this difficult time you have cared for mum and supported us and for that we have boundless respect for you and the team.  We hope that there are many years to come for mum to call Mandale House her home. Thank you from the bottom of our hearts.

My mother suffers from Dementia and has been a resident at Lever Edge for a few years. I’ve never had a problem, I’m always kept up to date with her health and wellbeing and know that my mum is treated with respect. Caring for someone with dementia is not just a job it’s so much more and thank all the staff for all the hard work and effort they have put in with my mum and especially at these very hard and uncertain times.

I feel it necessary to make you aware what tremendous staff you have at Aden Lodge. They are all exemplary and having spent so much time with them during my sister’s illness I can only say what a team they are. They are a family and made me feel like I was a part of that family too. They all pull together and do everything possible to make the residents happy. All go the extra mile and are Angels.

We’re coming  to the end of what has been a very difficult year.  Working under such extreme pressure you should all be very proud of what you have achieved and the level of care that you have provided.  I know that you are the very best at what you do, no question!

On behalf of my family, I would like to thank you and all of your staff for the excellent care and compassion shown to my mum during her stay at The Beeches. The consideration and support towards the family was exemplary, a credit to your care home.  Despite the unprecedented circumstances due to the national pandemic, we were treated to outstanding support both on a professional and personal level. You and your staff are a credit to the profession.

My mother has been in Briarwood Care Home for 3 years, previous to that she had been in two other homes neither of whom could meet her needs. When we were invited to visit Briarwood I was impressed at how homely, clean and airy it was. I had some idea of the kind of home I wanted for my mum as I was a nurse for 38 years and I didn’t want anywhere too clinical and institutionalised. I was really happy with the way it was run and how family-friendly it was as mum has lots of grandchildren and great-grandchildren. She settled in fairly well considering her mental state. I loved the way the staff spoke to and cared for Mum. In the recent months during this difficult time due to the pandemic, Mark and the staff have achieved a monumental task of keeping themselves safe in order to care for my mam and the other residents by staying free from COVID . For this I can’t thank them enough. We as a family have been happy that all mam’s complex needs have been met, and for the communication with ourselves if any concerns arise.

Words cannot express our gratitude to the whole staff team. You cared for mum brilliantly and you gave us comfort and strength.

A huge thank you to everyone on Aden Mount’s staff who have been doing a tremendous job in the most demanding circumstances.

I found this lovely place he has not been in very long but the staff have been both respectful and helpful in what has been a difficult and stressful time. Hopefully my husband will settle here and be happy so I would just like to Thank all the team for their help and understanding with this. They have all made him welcome and although I can only speak on the phone they are giving me the confidence that he is being looked after with respect and dignity. Stay safe and keep up the good work.

We just wanted to say a huge thank you to all the staff at The Laurels for looking after our mum. You were all very kind and compassionate and I know mum felt comfortable and happy whilst she was with you. We are comforted that she led a happy life right until the end. Please pass on our thanks and appreciation.