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A warm welcome from the Hill Care team

About Us

We specialise in providing residential, nursing and dementia care, personalised for you and your family.  Our experienced professional healthcare teams and safe, comfortable accommodation provide residents with bespoke healthcare support.  Including the privacy, dignity and the opportunity to make their own choices and maintain as much independence as possible.  Planned daily routines as well as stimulating activities and events, create a positive experience for the whole family.

Why Choose Hill Care?

Our priority is to help you and your family manage the transition and change around choosing a care home. We realise this emotionally difficult time needs support from experienced staff. We will do everything possible to support your needs and involve you throughout the process. Whether your loved one requires residential, nursing or dementia care you can rest assured that we will tailor the correct care to meet all of their needs.

We specialise in offering complete care and cater to the every need of our residents. Quality of life for those who reside in our care homes is key to us and we ensure that all people, regardless of whether they need residential, nursing or dementia care discover new things and enjoy new experiences.

At Hill Care we understand that no two people are the same which is why we offer a unique approach to care. We also recognise that we are often the first experience of residential, nursing or dementia care that a family has.  We pride ourselves on maintaining every individual’s privacy, dignity and ability to manage their own lives. read more …

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Our Care Home Services


We take into account valuable feedback from our residents and encourage family members to speak to us about their loved ones likes, hobbies and interests.  We continually strive to improve the service that we offer in all of our homes and will be by your side as you undertake the journey of finding the care service that most effectively meets your loved ones needs.

Activities in our Care Homes

Being active and learning new things is something everyone enjoys.  We recognise that activities can help a person feel connected to normal life and helps to maximise choice and control.  They provide an opportunity for fun and playfulness and encourage independence, social inclusion, communication and expression of feelings.  Our activities programmes are designed around the hobbies and interests of all residents whether they live in a residential, nursing or dementia care home.  In addition our activities co-ordinators work with members of the community and organisations such as the National Citizen Service to bring them into our homes to engage with residents, as well as to encourage our residents to become involved in their local communities.

Contact us today to discuss your loved ones residential, nursing or dementia care needs.

10 steps to take when finding the perfect care home for your loved one

Finding a care home suitable for your cherished love one can be a difficult task. If this is something you have never done before you may find it difficult to know the steps to take when finding the perfect care home for your loved one.

What should I do next?

Click below to complete an enquiry form.

Enquiry Form

Call: 01246 558 734


The Oaks is a happy little corner of society.  I sing at lots of different care homes but The Oaks is a jewel in the crown and the residents are so happy.

Christine Rosemond - (Entertainer)

Dear all the staff at Springbank House. On behalf of Mary and all her family, I would like to thank everyone for the care, compassion and dedication you have shown during Mary’s residence. You provided the help and devotion to ensure Mary was always looked after and given the best of care. Thank you for making her final days as comfortable and peaceful as possible, and giving her the care and dignity we all wished for. Thank you again so much.

Mark Briddan - (Relative of resident)

I write to offer my heartfelt thanks for the support you have given me in my sadness over Barry’s passing, your staff also need a special mention for their dedication.  Thank you also for the help you gave me with Barry’s funeral.

Rita - Pelton Grange family member

To Willowdene Care Home: It is a big adjustment for a very independent lady of 94 years of age to leave her own home and move into care but your lovely staff have helped to make the move easier by being so patient and kind.  In today’s world people are always quick to criticize when things go wrong, so this is me saying thank you for taking such good care of Doris.

Susan Martin - Relative of Doris

I wanted to thank everyone for all their kindness in organising my wonderful birthday party.  The food was delicious and the company lovely.

Doreen - Waverley Lodge Resident

Just to say thank you to you for all the care you gave my sister, Hazel Usher, during her stay with you.

Tony Wale - Brother of resident

To: Becky a all of the team at Springbank, we would like to thank you from the bottom of our hearts for the kindness you have given to our mum Dorothy Gould and to us as a family. Each and every one of you looked after mum with such love and kindness and we will always be eternally grateful. With much love.

Kay Bradley & Family - Family of the resident

On behalf of the Summers family, we’d like to thank you from the bottoms of our hearts.  Mam/Grandma would have appreciated everything you’ve done for her. Keep doing what you do.

Summers family - (Pelton Grange)

I recently spent a week’s respite at Mandale House Care Home in Thornaby.  From the outset the staff at the home were a credit to your organisation.  I found the home to be an excellent choice for respite care. I would have no hesitation in recommending Mandale House Care Home to anybody looking for respite care.

Andrew B - (Resident)

I visited my Uncle Jimmy on 3rd September at Willowdene Care Home and feel compelled to convey how impressed I was with his care and environment.  I felt immensely reassured that Uncle Jimmy is in safe hands.

Debra H - (Family Member)

Derek and Brenda Clyde wanted to thank the staff at Bannatyne Lodge with flowers and a card for their kindness given to their mum Beatrice during her time in the home.

Derek and Brenda Clyde - (Beatrice’s family)

To all the staff at Springbank House. We are so grateful for the care and kindness shown to mum during her stay and specially during the final stages of her life which ensured she was comfortable and peaceful at the end. Many many thanks.

Mike, Caroline Green & Family - (Family of the resident)

To all the staff at Springbank House. We are very grateful for the care given to our mum Ruth. Thank you specially for all you did for her during the final, difficult days of her life. With our best wishes.

Margaret, Ken, Mike and Families - (Family of Ruth)

Pelton Grange Care Home: We just wanted to say a huge thank you to you all for the kindness and compassion you showed Evelyn during her time with you, and also extended to us as a family.  We will be forever grateful.

- The Patterson family

Briarwood care home: Thank you all for your help in looking after dad, although it was a very difficult time the staff continually reassured us and helped him.  You should be proud that as a company you all went above and beyond everything you said you would provide.

- The Fenny family

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