A warm welcome from the Hill Care team

Please pass on to all staff our heartfelt thanks for the care that dad received since he moved in last September.  We have been very impressed with the standard of care, the friendliness and accessibility of staff and how approachable and helpful everyone has been.  You made dad’s final months so much better than they might otherwise have been.  I’ve never seen him play the piano as much as he did in Pilling House!

I will never forget the staff’s kindness to me on Mam’s last day and would like to thank them for their words of comfort.  I will also never forget the guidance and compassion received throughout Mam’s last day that enabled me and my family to come to terms with what was happening.  And finally, I will never forget and be forever grateful to Chris (home manager), Mam’s special friend and singing partner.

It was a particularly ‘scary’ time for Mary Armstrong and also for ourselves around the decision to move Mary to Willowdene.  I am so glad to report that all the staff at Willowdene made such an outstanding effort to welcome Mary, each taking the time to introduce themselves properly to her and to be warm and friendly in their manner towards her, that this made her transition from hospital as positive as it could possibly be.

A huge thank you to all the staff who cared for my grandmother Betty Mullery. You have been so kind and thank you for making us feel so welcome. I really do appreciate everything you have done. I have complete peace every time we visited knowing she was in good hands. Thank you so much.

To Lindsay and all staff at Pelton Grange Care Home. Thank you all for a lovely Christmas Party. All the work that went in to make it a great success. Thank you again.

To all the staff. Merry Christmas and Happy New Year and to thank you all for the care and love shown to my husband and myself through the year. Love and best wishes.

To the whole Springbank Team. Thank you so much for the care you gave to Edna during her years with you and particularly during the difficult last few months. She was happy (most of the time…!) and felt safe at Springbank, and we know that she couldn’t have been in more professional, attentive or considerate hands. With love and best wishes to you all.

Thank you for caring for our dad/papa George Hooper giving him respect and also making it a friendly atmosphere right to the final hours.

I want to say a huge thank you for the 4 ½ years of care you gave to Betty.  You looked after us too, and I thank you from the bottom of my heart that you made Betty’s passing easier for us to bear.  We meet angels every day, we were so fortunate that you were ours.

Just a gentle not to say thanks to you and your team for all the help and support that you have given as settling mum into the Laurels.., Your help and support has really helped us through and allowed mum to settle in really well. Many thanks.

Thank you all so much for everything that tour have done for mam and all our family.

“[We] want to thank you all so much for the care you gave Dad in the short time he was with you. He loved being in Ingleby Care Home and said you all spoiled him so much. We know that you all took great care of him and he was treated with great respect and kindness.”

To all The Gables staff, you dispensed comfort, compassion and care to mum, without a prescription in sight.  We can’t thank you enough. With love from Stephanie and Meg.

To all The Gables staff, you dispensed comfort, compassion and care to mum, without a prescription in sight. We can’t thank you enough.

With love from Stephanie and Meg.

To all the superstar staff, just a short note to let you all know how much appreciated and valued you all are. I have always found you professional, compassionate and genuinely caring. I would also want you to know if I had any concerns I would speak to you privately face to face. Keep the faith you all do an incredible job and you give a huge support to your clients and their families.