A warm welcome from the Hill Care team

Dear all the staff at Springbank House. On behalf of Mary and all her family, I would like to thank everyone for the care, compassion and dedication you have shown during Mary’s residence. You provided the help and devotion to ensure Mary was always looked after and given the best of care. Thank you for making her final days as comfortable and peaceful as possible, and giving her the care and dignity we all wished for. Thank you again so much.

I write to offer my heartfelt thanks for the support you have given me in my sadness over Barry’s passing, your staff also need a special mention for their dedication.  Thank you also for the help you gave me with Barry’s funeral.

To Willowdene Care Home: It is a big adjustment for a very independent lady of 94 years of age to leave her own home and move into care but your lovely staff have helped to make the move easier by being so patient and kind.  In today’s world people are always quick to criticize when things go wrong, so this is me saying thank you for taking such good care of Doris.

I wanted to thank everyone for all their kindness in organising my wonderful birthday party.  The food was delicious and the company lovely.

Just to say thank you to you for all the care you gave my sister, Hazel Usher, during her stay with you.

To: Becky a all of the team at Springbank, we would like to thank you from the bottom of our hearts for the kindness you have given to our mum Dorothy Gould and to us as a family. Each and every one of you looked after mum with such love and kindness and we will always be eternally grateful. With much love.

On behalf of the Summers family, we’d like to thank you from the bottoms of our hearts.  Mam/Grandma would have appreciated everything you’ve done for her. Keep doing what you do.

I recently spent a week’s respite at Mandale House Care Home in Thornaby.  From the outset the staff at the home were a credit to your organisation.  I found the home to be an excellent choice for respite care. I would have no hesitation in recommending Mandale House Care Home to anybody looking for respite care.

I visited my Uncle Jimmy on 3rd September at Willowdene Care Home and feel compelled to convey how impressed I was with his care and environment.  I felt immensely reassured that Uncle Jimmy is in safe hands.

Derek and Brenda Clyde wanted to thank the staff at Bannatyne Lodge with flowers and a card for their kindness given to their mum Beatrice during her time in the home.

To all the staff at Springbank House. We are so grateful for the care and kindness shown to mum during her stay and specially during the final stages of her life which ensured she was comfortable and peaceful at the end. Many many thanks.

To all the staff at Springbank House. We are very grateful for the care given to our mum Ruth. Thank you specially for all you did for her during the final, difficult days of her life. With our best wishes.

Pelton Grange Care Home: We just wanted to say a huge thank you to you all for the kindness and compassion you showed Evelyn during her time with you, and also extended to us as a family.  We will be forever grateful.

Briarwood care home: Thank you all for your help in looking after dad, although it was a very difficult time the staff continually reassured us and helped him.  You should be proud that as a company you all went above and beyond everything you said you would provide.

The Beeches Care Home: To all the residents and staff at The Beeches, thanks for having us, we’ve had so much fun.